New look, new owner, and exciting things ahead. Welcome!

Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

FAQ

Find the most frequently asked questions below.
  • You are welcome to visit us during regular store hours and bring your machine at any time. An appointment is not necessary.

  • All machines are placed into the same queue when they are brought in on a first come, first serve basis. On average it takes 2-3 weeks for service.

    • Sewing Machine
    • Foot Pedal
    • Power Cord
    • Bobbin
    • Bobbin Case
    • All Purpose Presser Foot
    • Embroidery Machine : Embroidery Module and a Hoop
  • This all depends on the make and model of your machine, as well as its condition.

    When you visit us, we will provide you with a FREE estimate. You can decide at the time if you want to move forward with service and/or repair.

  • Yes, but only the head. You do not need to bring in the entire table for service.

  • Unfortunately, due to the volume of machines we receive in-store, we are unable to accommodate house calls.